Transparent ICT for the Entire Capital City
The Prague City Hall has gained a centralized overview of the status of key systems and applications, providing information for operators, IT management, and city leadership.
Category: Public Administration · City of Prague
Product / Type: ODP
Client: Prague City Hall (MHMP), the city’s central administration and coordinator of city districts.
What the project covers
- A unified overview of ICT status: infrastructure, applications, and data centers in real time, all in one place.
- Proactive monitoring and response: The monitoring center detects and escalates incidents before they result in an outage.
- Reporting for every level: operators, IT directors, and senior management all receive exactly the information they need.
- Open resource integration: integration of existing tools and standard interfaces for future expansion.
The OAD product in the project
ODP – Open Data Platform. The TAM platform’s data core collects and aggregates data, assesses the status of the ICT infrastructure, and visualizes the results in dashboards and Power BI reports.
Technology / Integration
Zabbix · QRadar · JIRA · Active Directory · Elasticsearch · MS SQL · PostgreSQL · Power BI
Result
- A single, centralized view of the city’s entire ICT infrastructure.
- Proactive 24/7/365 monitoring with automatic incident escalation.
- Dashboards and Power BI reports tailored to every management level.
